Privacy Policy

Mulberry Media’s Privacy Policy explains how we collect, use, store, and share personal information from individuals who access or interact with our services. We strongly encourage all users to review this policy in full to understand how their data is managed.
By using Mulberry Media, you confirm that you have read, understood, and agreed to the terms outlined in this Privacy Policy. If you do not accept this policy or any part of it, you should refrain from accessing or using Mulberry Media.

Data Collected

To access many of the features offered by Mulberry Media, Users are required to create an account. During the registration process, we collect certain personal details, including your login email, a password (chosen by you), full name, and a Skype or Telegram ID. Additional required or optional information may also be collected during or after registration. Any information you provide while using the platform—including payment details related to transactions to or from Mulberry Media—may be stored and linked to your account.
We also collect information related to your interactions with Mulberry Media. This includes, but is not limited to, products you view or purchase, usage frequency, data transfer volumes, and other usage-related statistics. We maintain records of all orders and bids placed, as well as associated performance data for your advertisements, campaigns, and other platform activities. In addition, we store all communication exchanged between you and Mulberry Media, including emails, support tickets, and live chat messages.

When you access or use the Mulberry Media website, we may automatically collect technical data, such as:

Your operating system, browser type and version, time zone, and IP address. Analytics and behavioral data, including referral sources, user flow, bounce rates, entry and exit pages, page load times, time spent on pages, and related interaction metrics.

Data Usage

By submitting your personal information and agreeing to the Mulberry Media Terms of Use and Privacy Policy, you consent to the lawful processing of your data.
We use the information you provide to deliver personal features, tailor your experience, and enhance the functionality of the Mulberry Media platform. This includes maintaining and improving our services and fulfilling our contractual obligations to you.
Your transaction data — including contact and payment details — may be used to process payments and maintain transaction records.
To complete transactions on the Mulberry Media platform, users may need to submit personal and payment-related information directly to the appropriate payment processor. This may include full name, address, identification documents (such as ID card copies or residence proof), and credit card verification data. The service provider will also ask Users for consent to process the information to fulfill the requested transaction.
PLEASE Be Aware that any personal or payment-related information you provide to a third-party payment processor is handled exclusively by that provider. This means it is collected, stored, and processed under their control, not under the terms of this Privacy Policy. We strongly recommend reviewing the payment processor’s privacy policy to understand how your data will be managed.
We may process your data to market and promote our Website and Mulberry Media Services. To subscribe to the Mulberry Media newsletter, we'll require your explicit consent. You have the option to withdraw your consent at any time if you no longer wish to receive these communications simply by informing us.
We implement reasonable industry-standard measures to protect the confidentiality of your personal information. Nevertheless, there are certain circumstances under which your data may be disclosed to third parties, as outlined below:
Other Mulberry Media users may access information about your websites, applications, services, offers, or properties when engaging in transactions to purchase or sell advertising space on our platform.
We engage external service providers to support the delivery of Mulberry Media Services, including entities involved in payment processing, data analytics, content distribution, marketing, and cloud infrastructure. These third parties are authorized to access and process your information strictly for the fulfillment of their designated functions and are required to do so following the terms outlined in this Privacy Policy.
Mulberry Media reserves the right, at its discretion, to disclose certain information when required to comply with legal obligations, respond to court orders, or enforce our Terms and related agreements. We may also share data when necessary to protect the rights, property, or safety of our company, users, or others. This may involve cooperating with law enforcement agencies, government authorities, or intellectual property holders in connection with the prevention, investigation, or prosecution of unlawful activities—regardless of whether such conduct is explicitly referenced in our Terms. By using our services, you acknowledge and consent to such disclosures and waive any right to object to them.
We may share your information with our professional advisors when reasonably required for purposes such as risk management, obtaining legal or financial counsel, or in connection with the initiation, exercise, or defense of legal claims—whether these occur in court, through regulatory processes, or via alternative dispute resolution methods.
Any time we share your information with third parties, we require them to implement appropriate technical and organizational protection to ensure the security of your data. We do not disclose your information for purposes beyond those outlined in this Privacy Policy, and under no circumstances do we sell your data to third parties.

User Data Protection

To ensure the security of your data, Mulberry Media employs SSL certificates to establish end-to-end encrypted connections across all servers, services, and client applications. We have implemented industry-standard physical, technical, and organizational protection designed to protect the personal information we collect. This includes the use of encryption and hashing technologies for storing password data securely on our servers. Mulberry Media does not retain your payment or credit card details on its servers. Instead, this information is encrypted and securely managed by independent, third-party payment processing providers contracted to handle transactions on our behalf.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.ronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Data Protection Rights

Under the General Data Protection Regulation (GDPR), all users are entitled to the following rights concerning the personal data held by Mulberry Media:

Right to Be Informed

Users have the right to receive clear and transparent information about how their data is collected, used, and processed. These details are outlined in this Privacy Policy.

Right of Access

You may request access to the data we hold about you by submitting a support ticket. Please include a valid reason for the request to help us process it efficiently.

Right to Rectification

You have the ability to update your personal data directly through your profile settings. For any additional changes, please contact us, and we will make the necessary updates to our records promptly.

Right to Erasure

If you wish to have your data removed from our systems, you may request deletion via the support ticket system. We will fulfill your request within one month. Please note that deletion may affect our ability to provide certain services.

Right to Restrict Processing

You may request that we limit the way we process your data without requiring its deletion. This right allows you to control how your data is used in specific situations.

Right to Data Portability

You are entitled to receive a copy of the data we hold about you. You may also request that we transfer this data to another organization, where technically feasible.

Right to Object

You have the right to object to the processing of your data if it impacts your fundamental rights and freedoms unless we have compelling, legitimate grounds for the processing. This includes the right to object to your data being used for marketing, profiling, statistical, or research purposes. Once notified, we will cease such processing activities.

Right to Withdraw Consent

You may withdraw your consent at any time for the processing of your data for specific purposes, such as receiving marketing communications related to our products and services.

Cookies

Mulberry Media uses cookies and similar technologies (“Cookies”) to improve and personalize the user experience across our platform. Cookies are small text files placed on your device by websites you visit. They serve various purposes, including enabling website functionality, enhancing performance, and delivering customized content.

Cookies used on our platform fall into two main categories: persistent cookies and session cookies. Persistent cookies are stored in your browser and remain active until a predetermined expiry date unless manually deleted by the user. Session cookies, however, are temporary and are deleted once your browser is closed.
We utilize the following types of Cookies:
Strictly Necessary Cookies
These cookies are essential for the proper functioning of the Mulberry Media website and cannot be disabled in our systems.
Analytical/Performance Cookies
These cookies allow us to track the number of visitors and understand how users interact with our website. This information helps us improve site functionality and user experience. We use Google Analytics to gather anonymous usage data and generate insights. These analytics do not identify individual users. You may opt out of Google Analytics without affecting your ability to access or use the site.
Functionality Cookies
These cookies recognize you when you return to the website, allowing us to tailor content based on your preferences—such as language settings or other user-specific choices.

Children

Mulberry Media does not knowingly collect personal information from individuals under the age of 18. If we learn that we have inadvertently collected such information, we will take immediate steps to remove it from our records.

Retention

Mulberry Media retains the personal information provided during account creation for the duration of your active account. Personal data necessary to deliver our services is maintained for as long as required to fulfill those services, including storage in system archives and logs that support service maintenance and development.

Specifically, data collected for logging and error tracking is deleted after 90 days. Website cookies are reset after 14 days. Any remaining personal data used to operate Mulberry Media

Services or to communicate with you is removed within 30 days following the deletion of your account.

We may retain certain usage statistics—such as IP addresses—for as long as there is a legitimate business need. However, this data is anonymized and no longer associated with your deleted account.

External Links

The Mulberry Media website may include links to third-party websites that are neither owned nor operated by Mulberry Media. We are not responsible for the content, privacy practices, or data-handling policies of these external sites. Users are encouraged to review the privacy policies of any third-party websites before submitting personal information.

Changes to This Privacy Policy

Mulberry Media reserves the right to update this Privacy Policy at any time. When changes are made, a notification will be posted on the homepage of our website, and the “last updated” date at the bottom of this page will be revised accordingly. We encourage users to review this page regularly to remain informed about how we protect the personal information we collect. By continuing to use our services, you acknowledge and accept your responsibility to stay updated on any modifications to this Privacy Policy.

Contacts

If you have any questions regarding this Privacy Policy, or if you would like more information about the data we process about you—or wish to exercise any of your rights outlined in this Policy—please contact us via email at: support@mulmedia.net
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